For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-5 days (Maximum) or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

I-Swim is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 days (Maximum) from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Returns

At I-Swim, we prioritize hygiene and customer satisfaction. Due to the intimate nature of products, all sales are final, and we do not accept returns or offer refunds.

We encourage customers to carefully review product descriptions, size charts, and images before purchasing. If you have any questions about sizing or materials, our customer support team is happy to assist you before placing an order.

Exceptions: If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will review the case and provide a resolution.

By completing your purchase, you agree to this policy. Thank you for understanding!